Shipping policy

Shipping at a glance: ipetbliss is an online pet supplies store that ships worldwide with one Standard shipping method. Orders are processed in 1–2 business days. Delivery usually takes 7–12 business days to the US, 6–10 to the UK and 8–15 to the EU. Duties and taxes are included in the price, and every order gets an email tracking link.

Destination	Standard rate	Free shipping from	Delivery (business days)
United States	$14.20	$59	7–12
United Kingdom	$15.20	$69	6–10
Europe (EU, Switzerland, Norway)	$12.99	$79	8–15
Canada	$12.99	$69	8–15
Australia	$12.99	$79	8–15
All other destinations	$19.99	$99	10–20

ipetbliss ships worldwide with one Standard shipping method. Orders are processed in 1–2 business days and usually arrive in 7–12 business days to the US (6–20 business days to other regions). Import duties and taxes are already included in the price, so you pay nothing extra at customs, and every order ships with a tracking link by email.

ipetbliss ships worldwide. We deliver to every country and region that can be selected at checkout — if your country appears there, we ship to you.

Processing time

Orders are processed within 1–2 business days after payment confirmation. You'll receive a tracking link by email once your order ships.

Shipping options and rates

We offer one shipping method — Standard shipping. Shipping is charged per order according to the destination, and the exact amount is calculated at checkout before you pay. Because a single shipping method is offered, no separate express option is available.

Free shipping is applied automatically once your order reaches the threshold for your destination. Rates and delivery times are:

United States: $14.20, free on orders of $59 or more — 7–12 business days
United Kingdom: $15.20, free on orders of $69 or more — 6–10 business days
Canada: $12.99, free on orders of $69 or more — 8–15 business days
Australia: $12.99, free on orders of $79 or more — 8–15 business days
Europe (European Union, Switzerland and Norway): $12.99, free on orders of $79 or more — 8–15 business days
New Zealand: $14.99, free on orders of $89 or more — 10–18 business days
United Arab Emirates, Kuwait, Qatar and Saudi Arabia: $20.00, free on orders of $159 or more — 10–18 business days
Brazil, Chile and Colombia: $20.00, free on orders of $159 or more — 10–18 business days
Peru: $25.00, free on orders of $159 or more — 10–18 business days
Indonesia: $10.00, free on orders of $159 or more — 10–18 business days
Mainland China: $2.00, free on orders of $159 or more — 10–18 business days
All other destinations: $19.99, free on orders of $99 or more — 10–20 business days

Delivery times are counted from dispatch and exclude weekends and public holidays. The rate and free-shipping threshold shown at checkout for your destination are the ones that apply to your order.

Order tracking

Every order includes a tracking number sent to your email once shipped. You can also track your order from the “My Account” page after signing in.

Shipping to P.O. boxes

We can ship to P.O. boxes wherever the carrier supports delivery to them.

Customs, duties and import taxes

Import duties and taxes are already included in the price you pay, so there is nothing extra to settle with the courier or with customs when your parcel arrives.

If you are ever asked to pay an additional duty or tax on an ipetbliss order, email us at iris@ipetbliss.com with your order number and we will sort it out for you.